AutoKeys.io

At AutoKeys.io, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our automotive locksmith services.

1. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our website.

- Personal Identification Information: Name, email address, phone number, and physical location (for mobile service).

- Vehicle Information: To provide accurate key cutting and programming, we may collect your vehicle’s Year, Make, Model, and Vehicle Identification Number (VIN).

- Payment Information: If you pay via our website or mobile terminal, we collect transaction details. We do not store full credit card numbers; these are processed by our third-party payment processors.

- Usage Data: IP address, browser type, and interactions with our website may be collected via cookies.

2. How We Use Your Information

We use the information we collect to:

- Provide, operate, and maintain our locksmith services.

- Verify ownership of a vehicle before performing key duplication or programming.

- Process transactions and send related information, including confirmations and invoices.

- Communicate with you regarding service appointments or technical support.

- Improve our website and prevent fraudulent activity.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

- Service Providers: Third-party vendors who perform services for us, such as payment processing or SMS notifications.

- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect the safety and rights of AutoKeys.io and our customers.

- Vehicle Databases: In some cases, we must access manufacturer or industry databases (using your VIN) to retrieve key codes or programming specifications.

4. Security of Your Data

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We specifically protect sensitive vehicle data (like key codes) and delete it once the service is completed unless retention is legally required.

5. Your Rights (California Privacy Rights)

As a California-based business, we comply with the California Consumer Privacy Act (CCPA). You have the right to:

- Request a copy of the personal data we hold about you.

- Request that we delete your personal data.

- Opt-out of any "sale" of personal information (though we do not sell data).

6. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those third-party sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]

Service Areas: Fremont, Union City, Newark, and surrounding areas in California.